I don’t have the words to express how awesome the service was. Everything was handled professionally and in a timely manner! I could not be more pleased with the level of communication every step of the way during our home buying process. My husband and I received top notch service from start to end.
I would like to thank Ceneca and her team for all their hard work. I was initially set to go with another mortgage broker, but Ceneca was able to give me a better rate and lower fees. I cannot thank Quality Lending Group enough for helping me secure the hope of my dreams.
Relentless dedication, patience, and kindness simply cannot be remised. Those are the superb qualities that Cenaca, along with her team, Christine and Timothy, displayed while processing my loan. I have had many commercial loans but this was my first experience of an abundance of knowledge and incredible speed which enabled me to close in a very short amount of time. Double thanks for all you do to help those of us in need of good professional and honest services.
I was referred to Cenaca after I had some bad experiences with other lenders so my expectations wasn’t to high, but after we spoke and I began to work with her and her team I was blown away. They made sure that I was informed throughout the entire process unlike my previous lender, she was knowledgeable about programs for first time homebuyers like myself and she ensured that I was getting the best interest on my home. I even got to close earlier than my original closing date. I literally had zero complaints and was extremely happy with my purchase. Hands down they smooth out all my doubts and concerns. I recommend anyone to work Cenaca and her team best decision I had made!
Ashley Smoot Mortgage, "The Loan Broker" at Quality Lending Group provided me with top quality and exceptional service throughout my new home loan experience. Ashley and her processor were diligent and kept me apprised of the entire process and what to except. It was their regard and regular check-ins, that made all the difference to me. They both were very organized and thorough with their communication and requests. This made my loan experience transition to to each stage seamlessly. With their continual support I felt prepared with the information I submitted.
I’m now in my new home and I can’t thank Ashley and Nicole enough for the work they did to make my dream a reality.
Ceneca and her team are amazing! Our loan process went very smooth and was easier than expected! We closed in no time. They made sure to answer every question we had without judgement because we were so new to the home-buying process! I would definitely recommend their service to anyone looking for a home loan. They will get the job done! Thank you!!
I wish I could give more than 5 stars this is an A Team. They worked tirelessly to get all the paperwork done in a timely manner. communications were clear, consistent, accurate and transparent. They got me the best possible rate and they worked to achieve my goals, not theirs. Very, very pleased. would not hesitate to use them again. Thank you, Quality Lending Group!
I am a first time home buyer as well as a single mother. I never thought I would be able to purchase a home on my own until I spoke to the team at Quality Lending. I explained what I was looking for and was referred a great realtor. I was able to buy a home without any headache because the team here worked day and night to ensure I got approved for a home. My children can now say their mother bought them a home. Also, my new born baby is able to come to a peaceful home. I am very thankful and grateful for all that they did for my family.
We are first time home buyers, and had know clue of how anything worked, as far as, loans went. Every question I had was answered professionally and immediately. The whole process was smooth and enjoyable. Cenaca and her team was very knowledgeable and experienced! They worked very hard to find us the lowest interest rate possible. I highly recommend this company to anyone interested in purchasing a home. Thanks again!
I was referred to Ceneca at Quality Lending Group after I had already given up on home ownership - our financial situation, while comfortable for us, is kind of a mess as far as a mortgage application goes. Ceneca and Christine and Arion took on my challenging file, advised me, walked me through every step of the process, told me to trust them, were honest and transparent about the hard parts, and about 40 days after this journey began, we closed on our home. Ceneca told me she would get me here and she did!
My husband and I were blessed to have such an amazing lender. They worked with us and guided us step by step with this being our first home. They made the process stress free! They understood the assignment! Thank you team for all of your hardwork to get us to the finish line.
The Quality Lending Group team is top notch. They helped make my home buying experience ease-filled and stress free. The team has a wealth of knowledge and experience. I am deeply grateful. I truly felt cared for.
Quality lending group made my first homebuying experience great. The knowledgeable staff was friendly and professional. I didnt know what to expect, but every step of the way the staff was there for me. Response time was fast and the process was seamless.
What a way to kick of my holidays in my brand new home!! Literally couldn’t have done it without Ceneca and her amazing team (Stevette,Christine, & Tim). I am a first time home buyer, that was nervous at first about the whole process. She explained and addressed everything, making the whole process stress free for me. I had a few bumps in the road with my builder, but Ceneca was on top of EVERYTHING. Words can’t even explain how excellent everything was having such a great company assist me. I would definitely recommend this company to anyone trying to purchase a home. Thank y’all so much !!
Ceneca & Derrien went overboard to help my husband & I refinance our home, I had an amazing experience working with Quality Lending very fast & professional. I totally recommed this lending group!
So my son lost (3) houses having great credit score, steady job, steady income and was forced to pay off unnecessary items with yet no approval! He went through (3) other lenders (1) during the freeze simply sold his home right under his nose during the week of the freeze and accepted another application against the home he was supposed to close on during the freeze stating he did not show; then he was introduced to a crook who promised him the world- he lost 1000s of dollars all the while I kept saying call this Ceneca Cyprian “I’ve got good vibes- her company is who is going to get you closed!” He was becoming discouraged as his days in contract was about to expire 16 days left to close or he will lose his heart’s desire in home choice. I secretly in-boxed hubby, the praying car salesman! Told him who I was, my son’s situation and he gave me the number to their office!!! Well, well, “God is not a man that He should lie” today, 8/31/2021 my son CLOSED on his home with keys to finally take his family to their new abode! My biggest thank you to Donald, Ceneca, Stevette, Kristina and all the background prayers warriors and Christian workers. Many blessings to each of you.
CLOSED 20 DAYS!! Cenaca and her team did an awesome job on my mortgage loan! I expressed my concerns and she addressed by getting me the very best deal and closed my loan quickly! Thank you guys for an amazing experience!
I’m so green about the house buying process so I asked a tons of questions. Ceneca was patient and very attention to detail. She answered all my questions and broke things down so I could easily understand the process. Thanks so much for your hard work I’m forever grateful.